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Frequently asked questions

Buying

How do I contact a seller?

On each listing, use the contact form (the seller receives your message by email), instant messaging, phone or WhatsApp depending on the options offered.

Do I need an account to buy?

You can browse listings freely. A free account is required to contact a seller, save favorites and create search alerts.

How do I find the right vehicle?

Use search and filters (make, model, price, mileage, body type…), or browse by category from the "Buy" menu.

Selling

How do I publish a listing?

Click "Sell" then "List your ad". Enter your vehicle's details, add photos and a description, set your price and publish.

How much does it cost to publish a listing?

Publishing is completely free: no listing fees and no sales commission.

How do I edit or delete my listing?

Go to "My account" › "My listings" to edit, pause or delete a listing at any time.

Account & security

I forgot my password, what should I do?

On the login page, click "Forgot password" and follow the instructions sent by email.

How do I change my email or password?

In "My account" › "Login & security" you can update your email address and password.

How do I delete my account?

Email us at dpo@letzdrive.lu from your account's email address; we'll handle your request in accordance with GDPR.

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